Privacy Policy

Effective Date: 12/22/2025

D-Wing Windows, Siding & Roofing Privacy Policy

D-Wing Windows, Siding & Roofing (“D-Wing,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website located at www.dwingconstruction.com, communicate with us, request services, or opt in to receive communications from us, including text messages.

By accessing or using our website or services, you agree to the terms of this Privacy Policy.

User Consent

Any person accessing, browsing, or otherwise using this website is considered a “User.” By using this website, submitting information, or opting in to communications, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

• Name
• Email address
• Phone number
• Mailing and service address
• Billing and payment information
• Any information submitted through forms, emails, reviews, or service requests

This information may be collected when you:

• Request an estimate or service
• Submit a contact form
• Schedule an appointment
• Make a purchase
• Enter a promotion or contest
• Opt in to email or SMS communications

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Device type and operating system
• Referral URLs
• Pages visited and interaction data

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

• Maintain website functionality
• Track session activity and shopping carts
• Analyze website usage
• Improve performance, security, and user experience
• Detect and prevent fraud

You may adjust your browser settings to refuse cookies; however, doing so may limit certain website features.

Use of Information

We use the information we collect to:

• Respond to inquiries and customer requests
• Provide and manage services
• Schedule appointments and send reminders
• Process transactions and payments
• Send service updates and important notifications
• Deliver promotional offers (with proper consent)
• Improve website functionality and customer experience
• Conduct analytics and prevent fraudulent activity

SMS Terms & Conditions (A2P 10DLC Compliant)

By providing your mobile phone number and opting in, you consent to receive text messages from D-Wing Windows, Siding & Roofing, which may include:

• Appointment confirmations and reminders
• Service updates and project-related communications
• Estimates, invoices, and customer support messages
• Promotional or marketing messages (only if you have opted in)

Message frequency varies.
Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP to any message.
For help, reply HELP or contact us at:

• Phone: [Insert Phone Number]
• Email: [Insert Email Address]

SMS consent is not shared with third parties or affiliates for marketing purposes.
Wireless carriers are not liable for delayed or undelivered messages.

Disclosure of Information

We do not sell or rent your personal information.

We may share your information only in the following circumstances:

• With trusted service providers who perform services on our behalf (such as payment processing, analytics, scheduling, or messaging platforms)
• When required by law, legal process, or governmental request
• To protect the rights, property, or safety of D-Wing Windows, Siding & Roofing, our users, or others
• In connection with a business transfer, merger, sale, or acquisition

All service providers are contractually obligated to protect your information and use it solely for authorized purposes.

Third-Party Websites

Our website may contain links to third-party websites that are not controlled by D-Wing Windows, Siding & Roofing. We are not responsible for the privacy practices, content, or data collection methods of those third-party websites.

Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including SSL encryption where appropriate. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Sale or Acquisition

In the event of a merger, sale, or transfer of assets, personal information may be transferred as part of the business assets, subject to applicable privacy laws.

Your Privacy Rights

Depending on your state of residence (including California and other U.S. states with privacy laws), you may have the right to:

• Request access to your personal information
• Request deletion of your personal information
• Opt out of certain data uses

To exercise your privacy rights, please contact us using the information below.

Amendments to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of any changes.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

D-Wing Windows, Siding & Roofing
📞 Phone: 630-556-8099
📧 Email: dwingoffice@dwingconstruction.com
🌐 Website: www.dwingconstruction.com